Learn the introductory theory and strategy behind marketing analytics that provides marketers with the foundation needed to apply data analytics to real-world challenges they confront daily in their professional lives. This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see the Resource page in this course and onlinemba.illinois.edu.
It is increasingly advantageous for companies to use social media platforms to connect with their customers and create these dialogues and discussions. The potential reach of social media is indicated by the fact that in 2015, each month the Facebook app had more than 126 million average unique users and YouTube had over 97 million average unique users.
Data-driven advertising: Users generate a lot of data in every step they take on the path of customer journey and Brands can now use that data to activate their known audience with data-driven programmatic media buying. Without exposing customers' privacy, users' Data can be collected from digital channels (e.g.: when customer visits a website, reads an e-mail, or launches and interact with brand's mobile app), brands can also collect data from real world customer interactions, such as brick and mortar stores visits and from CRM and Sales engines datasets. Also known as People-based marketing or addressable media, Data-driven advertising is empowering brands to find their loyal customers in their audience and deliver in real time a much more personal communication, highly relevant to each customers' moment and actions.
The kind of content you create depends on your audience's needs at different stages in the buyer's journey. You should start by creating buyer personas (use these free templates, or try makemypersona.com) to identify what your audience's goals and challenges are in relation to your business. On a basic level, your online content should aim to help them meet these goals, and overcome their challenges.
Supongamos que siempre encuentras dos objeciones en los posibles clientes a la hora de vender tu producto o servicio. Por ejemplo, «no creo que sea lo que estamos buscando» o «en estos momentos no tengo tiempo para atenderte». Una solución sería programar una serie de correos electrónicos para enviar automáticamente a lo largo de las próximas semanas.
Continuando con el tema y asumiendo que un almuerzo fuera de la oficina cueste $8.00 dólares (mientras que uno en casa puede salir en $2.00 dólares aproximadamente), y tú comes fuera por lo menos 3 días a la semana (almuerzos, cumpleaños, cafés, snacks, happy hours, etc.), estamos hablando de un gasto semanal de $24.00 dólares, que serían $1,152.00 dólares que dejas de ahorrar, cada año, ¡por lo menos!