One way marketers can reach out to consumers, and understand their thought process is through what is called an empathy map. An empathy map is a four step process. The first step is through asking questions that the consumer would be thinking in their demographic. The second step is to describe the feelings that the consumer may be having. The third step is to think about what the consumer would say in their situation. The final step is to imagine what the consumer will try to do based on the other three steps. This map is so marketing teams can put themselves in their target demographics shoes.[76] Web Analytics are also a very important way to understand consumers. They show the habits that people have online for each website.[77] One particular form of these analytics is predictive analytics which helps marketers figure out what route consumers are on. This uses the information gathered from other analytics, and then creates different predictions of what people will do so that companies can strategize on what to do next, according to the peoples trends.[78]
Targeting, viewability, brand safety and invalid traffic: Targeting, viewability, brand safety and invalid traffic all are aspects used by marketers to help advocate digital advertising. Cookies are a form of digital advertising, which are tracking tools within desktop devices; causing difficulty, with shortcomings including deletion by web browsers, the inability to sort between multiple users of a device, inaccurate estimates for unique visitors, overstating reach, understanding frequency, problems with ad servers, which cannot distinguish between when cookies have been deleted and when consumers have not previously been exposed to an ad. Due to the inaccuracies influenced by cookies, demographics in the target market are low and vary (Whiteside, 2016).[48] Another element, which is affected within digital marketing, is ‘viewabilty’ or whether the ad was actually seen by the consumer. Many ads are not seen by a consumer and may never reach the right demographic segment. Brand safety is another issue of whether or not the ad was produced in the context of being unethical or having offensive content. Recognizing fraud when an ad is exposed is another challenge marketers face. This relates to invalid traffic as premium sites are more effective at detecting fraudulent traffic, although non-premium sites are more so the problem (Whiteside, 2016).[48]
El autor del blog Lifestyle al Cuadrado, Frank Scipion afirma que  «(…) el secreto es tener una oferta diferenciadora en el mercado para atraer a las personas correctas con tu plataforma digital, lo cual presupone alinear todos los elementos de la estrategia online. Es decir, hay que incentivar el alta al newsletter regalando algo gratis por ejemplo, un ebook o un mini curso. Y a partir de ahí, si “enganchas” a la gente con buenos contenidos, ellos van a leer estos contenidos que saben que les van a aportar valor.»

For example, to implement PPC using Google AdWords, you'll bid against other companies in your industry to appear at the top of Google's search results for keywords associated with your business. Depending on the competitiveness of the keyword, this can be reasonably affordable, or extremely expensive, which is why it's a good idea to focus building your organic reach, too.
Si no te has dado cuenta, cuando vas a un restaurant de comida rápida al venderte el producto principal (Hamburguesa o sándwich) el restaurante gana muy poco por ese producto, pero al ofrecerte la bebida, ahí es donde ellos hacen más ganancia, ha esto lo llaman "UPSALE" cada vez que ellos te ofrecen el complemento a la comida, ellos ganan más con el mismo cliente. 

Franck Scipion es el autor del blog Lifestyle Al Cuadrado, donde comparte estrategias, tácticas y herramientas probadas para ayudarte a construir un negocio que ames y a vivir la vida de tus sueños. Si estás trabajando en transformar una idea en un negocio online, chequea el training REINVENCIÓN KNOWMADA en el que Franck está ayudando cotidianamente a emprendedores a reinventarse profesionalmente en digital creando un negocio online lleno de propósito.


Si un cliente tiene una percepción de valor alto entonces el precio que está pagando por adquirirlo es aceptable y entiende en su cabeza que lo que está recibiendo es igual o mayor al precio que está pagando por adquirirlo, entonces tu negocio tiene la oportunidad de generar un retorno positivo y la posibilidad de incrementar el número de productos o servicios que puedes ofrecerle.
A key objective is engaging digital marketing customers and allowing them to interact with the brand through servicing and delivery of digital media. Information is easy to access at a fast rate through the use of digital communications. Users with access to the Internet can use many digital mediums, such as Facebook, YouTube, Forums, and Email etc. Through Digital communications it creates a multi-communication channel where information can be quickly shared around the world by anyone without any regard to who they are.[34] Social segregation plays no part through social mediums due to lack of face to face communication and information being wide spread instead to a selective audience. This interactive nature allows consumers create conversation in which the targeted audience is able to ask questions about the brand and get familiar with it which traditional forms of Marketing may not offer.[35]

¿Como es posible contestar todas las oportunidades de venta en los primeros cinco minutos? La solución es automatizar la respuesta a través de un programa informático del tipo CRM. Este tipo de programas envían un correo electrónico personalizado como respuesta a cualquier petición de información que entre en el embudo de ventas, aunque sea un domingo a las 3 de la mañana.
Una vez que nos hemos decidido a tener uno, viene una de las decisiones más importantes y difíciles, que es…¿Cómo elegir un nombre?. En muchos casos dependerá del uso que vayas a darle a esa cuenta de correo. Por ejemplo, si es para intercambiar mensajes con amigos o conocidos, puedes poner nombres originales o graciosos. Pero si lo vas a utilizar para fines más serios quizá debas poner un nombre más formal.
Supongamos que siempre encuentras dos objeciones en los posibles clientes a la hora de vender tu producto o servicio. Por ejemplo, «no creo que sea lo que estamos buscando» o «en estos momentos no tengo tiempo para atenderte».  Una solución sería programar una serie de correos electrónicos para enviar automáticamente  a lo largo de las próximas semanas.

En ventas, una negativa generalmente significa «de momento no me interesa». Por ejemplo, una objeción frecuente de los clientes es que ahora mismo no tengo tiempo para valorar si el producto o servicio que me ofreces es útil. En realidad, lo que el cliente está diciendo es que le interesa el producto o servicio, que lo ve útil, pero que ahora mismo no tiene tiempo para atenderte. Es tentador eliminar a este cliente del embudo de ventas y dejar de hacer el seguimiento de esta oportunidad o lead.
Creo mi marca personal: un producto o un servicio pueden convertirse en una llave que abra puertas para el futuro. Trabajando en una empresa eres uno más del engranaje, y pocas veces destacarás o serás reconocido. Tu jefe, seguramente, será el que se lleve los elogios. Trabajando por cuenta propia tú eres el dueño, el responsable, “el autor intelectual” de todo lo que se produce. Y con eso vas haciéndote un hueco y diferenciándote de los demás.
Si estás leyendo este artículo seguramente es porque alguna vez has pensado en desarrollar una actividad desde casa para ganar dinero y que te permita complementar tu sueldo mensual.  O mejor todavía has pensado en dedicarte a tiempo completo a lo que te gusta y ganarte la vida así… Si es tu caso, has llegado al lugar adecuado… sigue leyendo y descubre como hacerlo!
It is increasingly advantageous for companies to use social media platforms to connect with their customers and create these dialogues and discussions. The potential reach of social media is indicated by the fact that in 2015, each month the Facebook app had more than 126 million average unique users and YouTube had over 97 million average unique users.[33]
In-game advertising - In-Game advertising is defined as "inclusion of products or brands within a digital game."[57] The game allows brands or products to place ads within their game, either in a subtle manner or in the form of an advertisement banner. There are many factors that exist in whether brands are successful in their advertising of their brand/product, these being: Type of game, technical platform, 3-D and 4-D technology, game genre, congruity of brand and game, prominence of advertising within the game. Individual factors consist of attitudes towards placement advertisements, game involvement, product involvement, flow or entertainment. The attitude towards the advertising also takes into account not only the message shown but also the attitude towards the game. Dependent of how enjoyable the game is will determine how the brand is perceived, meaning if the game isn't very enjoyable the consumer may subconsciously have a negative attitude towards the brand/product being advertised. In terms of Integrated Marketing Communication "integration of advertising in digital games into the general advertising, communication, and marketing strategy of the firm"[57] is an important as it results in a more clarity about the brand/product and creates a larger overall effect.
Search engine marketing - Search engine marketing (SEM) is a form of Internet marketing that involves the promotion of websites by increasing their visibility in search engine results pages (SERPs) primarily through paid advertising. SEM may incorporate Search engine optimization, which adjusts or rewrites website content and site architecture to achieve a higher ranking in search engine results pages to enhance pay per click (PPC) listings.

Digital marketing activity is still growing across the world according to the headline global marketing index. A study published in September 2018, found that global outlays on digital marketing tactics are approaching $100 billion.[46] Digital media continues to rapidly grow; while the marketing budgets are expanding, traditional media is declining (World Economics, 2015).[47] Digital media helps brands reach consumers to engage with their product or service in a personalised way. Five areas, which are outlined as current industry practices that are often ineffective are prioritizing clicks, balancing search and display, understanding mobiles, targeting, viewability, brand safety and invalid traffic, and cross-platform measurement (Whiteside, 2016).[48] Why these practices are ineffective and some ways around making these aspects effective are discussed surrounding the following points.


Debes tener algunos conocimientos y obviamente como es un trabajo desde casa deberás cumplir con ciertos requisitos técnicos en tu casa (buena conexión a Internet, teléfono). Los horarios suelen ser flexibles, y se requiere un alto nivel de responsabilidad. Normalmente, las empresas te darán una formación básica sobre cómo responder llamadas, las respuestas que se deben dar en distintas situaciones.

With offline marketing, it's very difficult to tell how people are interacting with your brand before they have an interaction with a salesperson or make a purchase. With digital marketing, you can identify trends and patterns in people's behavior before they've reached the final stage in their buyer's journey, meaning you can make more informed decisions about how to attract them to your website right at the top of the marketing funnel.
Lead caliente: solo clica en los contenidos de una temática muy específica lo que indica que su necesidad está más clara. En este caso, ya tienes que enviar unos contenidos más concretos y detallados. Por ejemplo, unas guías más profundas o contenidos con más estadísticas. Esta información ya estará más relacionada con nuestros productos y servicios para que vean que tenemos la capacidad de suplir sus necesidades
Because digital marketing has so many options and strategies associated with it, you can get creative and experiment with a variety of marketing tactics on a budget. With digital marketing, you can also use tools like analytics dashboards to monitor the success and ROI of your campaigns more than you could with a traditional promotional content -- such as a billboard or print ad.
Search engine marketing - Search engine marketing (SEM) is a form of Internet marketing that involves the promotion of websites by increasing their visibility in search engine results pages (SERPs) primarily through paid advertising. SEM may incorporate Search engine optimization, which adjusts or rewrites website content and site architecture to achieve a higher ranking in search engine results pages to enhance pay per click (PPC) listings.

The new digital era has enabled brands to selectively target their customers that may potentially be interested in their brand or based on previous browsing interests. Businesses can now use social media to select the age range, location, gender and interests of whom they would like their targeted post to be seen by. Furthermore, based on a customer's recent search history they can be ‘followed’ on the internet so they see advertisements from similar brands, products and services,[45] This allows businesses to target the specific customers that they know and feel will most benefit from their product or service, something that had limited capabilities up until the digital era.

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