Supongamos que siempre encuentras dos objeciones en los posibles clientes a la hora de vender tu producto o servicio. Por ejemplo, «no creo que sea lo que estamos buscando» o «en estos momentos no tengo tiempo para atenderte».  Una solución sería programar una serie de correos electrónicos para enviar automáticamente  a lo largo de las próximas semanas.
El embudo se nutre de acciones de marketing de generación de demanda y de las propias acciones de prospección de la fuerza de ventas sobre su cartera de clientes o prospectos. Dichas oportunidades se cualifican mediante la investigación de la situación real del presunto cliente y sus posibilidades e intención de compra y por último culminan en la fase de venta con la construcción y lanzamiento de la oferta, la negociación, el cierre de la venta y la entrega de la solución vendida.
To engage customers retailers have shifted from the linear marketing approach of one-way communication to a value exchange model of mutual dialogue and benefit-sharing between provider and consumer.[26] Exchanges are more non-linear, free flowing, and both one-to-many or one-on-one.[6] The spread of information and awareness can occur across numerous channels, such as the blogosphere, YouTube, Facebook, Instagram, Snapchat, Pinterest, and a variety of other platforms. Online communities and social networks allow individuals to easily create content and publicly publish their opinions, experiences, and thoughts and feelings about many topics and products, hyper-accelerating the diffusion of information.[27]
In the 2000s, with increasing numbers of Internet users and the birth of iPhone, customers began searching products and making decisions about their needs online first, instead of consulting a salesperson, which created a new problem for the marketing department of a company.[15] In addition, a survey in 2000 in the United Kingdom found that most retailers had not registered their own domain address.[16] These problems encouraged marketers to find new ways to integrate digital technology into market development.
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