There are a number of ways brands can use digital marketing to benefit their marketing efforts. The use of digital marketing in the digital era not only allows for brands to market their products and services, but also allows for online customer support through 24/7 services to make customers feel supported and valued. The use of social media interaction allows brands to receive both positive and negative feedback from their customers as well as determining what media platforms work well for them. As such, digital marketing has become an increased advantage for brands and businesses. It is now common for consumers to post feedback online through social media sources, blogs and websites on their experience with a product or brand. It has become increasingly popular for businesses to use and encourage these conversations through their social media channels to have direct contact with the customers and manage the feedback they receive appropriately.
Email Marketing: Email marketing is still one of the most effective digital marketing channels. Many people confuse email marketing with spam email messages we all receive per day, but that’s not what email marketing is all about. Email marketing is the medium to get in touch with your potential customers or the people interested in your brand. Many digital marketers use all other digital marketing channels to add leads to their email lists and then, through email marketing, they create customer acquisition funnels to turn those leads into customers.
Muchas empresas de encuestas te van a pagar a través de algún medio de pago electrónico, por ejemplo PayPal o Payza, algunas también lo hacen por transferencia bancaria, pero esto depende del país. Te recomiendo verificar antes como hacen los pagos, y si es el caso de los medios de pagos electrónicos, tienes que tener una cuenta activa y comprobar que esté disponible en tu país.
Es probable que no estés haciendo el seguimiento de las oportunidades de venta de forma correcta. Según un reciente estudio:el 48% de los vendedores no hacen el seguimiento de los clientes. Además, tan sólo un 10% de los vendedores contactan más de 3 veces con el posible cliente. Sin embargo, el 80% de las ventas requieren más de 5 acciones para poder cerrarlas.
A medida que progresa el proceso de ventas, cada vez se reduce más el grupo de posibles clientes que pueden comprar el producto o servicio que le ofreces. Finalmente tan sólo una pequeña fracción de los posibles clientes contactados terminan comprando el producto o servicio que les ofreces. Si representas gráficamente este proceso, la imagen que resulta se asemeja a un embudo.
In the parlance of digital marketing, advertisers are commonly referred to as sources, while members of the targeted ads are commonly called receivers. Sources frequently target highly specific, well-defined receivers. For example, after extending the late-night hours of many of its locations, McDonald's needed to get the word out. It targeted shift workers and travelers with digital ads, because the company knew that these people made up a large segment of its late night business. McDonald's encouraged them to download a new Restaurant Finder app, targeting them with ads placed at ATMs and gas stations, as well as on websites that it new its customers frequented at night.
En la vida real, cada fase del embudo de ventas incluye numerosas acciones: contactar telefónicamente con el cliente, enviar correos electrónicos recordando al cliente que tiene que tomar una decisión, hacer una demostración del producto o servicio y hacer el seguimiento de cada uno de los clientes o leads. Por eso conviene ayudarse durante el proceso de venta de alguna herramienta informática.
En esta etapa es en la que tu negocio tiene menor protagonismo. Pero al tener en tus manos la información de cuáles Leads pueden llegar a convertirse en clientes y conocer todo el proceso que tienen en el Embudo Comercial, te va ayudar a entender mejor cuáles acciones debes realizar o cuáles están ayudándote a generar un retorno real a clientes, lo que conocemos como facturación.
Word of mouth communications and peer-to-peer dialogue often have a greater effect on customers, since they are not sent directly from the company and are therefore not planned. Customers are more likely to trust other customers’ experiences. Examples can be that social media users share food products and meal experiences highlighting certain brands and franchises. This was noted in a study on Instagram, where researchers observed that adolescent Instagram users' posted images of food-related experiences within their social networks, providing free advertising for the products.
Inbound marketing refers to a marketing methodology wherein you attract, engage, and delight customers at every stage of the buyer's journey. You can use every digital marketing tactic listed above, throughout an inbound marketing strategy, to create a customer experience that works with the customer, not against them. Here are some classic examples of inbound marketing versus traditional marketing:
Aunque muchas personas utilizan sus blogs como escaparates virtuales, si no tienes uno te recomiendo usar la plataforma de Amazon: Kindle para vender tu ebook. Es muy fácil y tu decides el precio al que quieres vender tu libro, a cambio de una comisión por cada venta que hagas. Puedes llegar a cualquier persona en cualquier lugar del mundo. ¡Imagínate las posibilidades que tienes!
En la parte superior del embudo de ventas es donde los posibles clientes se convierten en contactos. A partir de este momento son los vendedores de la empresa los que contactan con los posibles clientes. En este momento el vendedor tiene que hacer las preguntas adecuadas que le permitan calificar al cliente y decidir si se trata de una oportunidad de venta que debe pasar a la siguiente fase del embudo de ventas.
In-game advertising - In-Game advertising is defined as "inclusion of products or brands within a digital game." The game allows brands or products to place ads within their game, either in a subtle manner or in the form of an advertisement banner. There are many factors that exist in whether brands are successful in their advertising of their brand/product, these being: Type of game, technical platform, 3-D and 4-D technology, game genre, congruity of brand and game, prominence of advertising within the game. Individual factors consist of attitudes towards placement advertisements, game involvement, product involvement, flow or entertainment. The attitude towards the advertising also takes into account not only the message shown but also the attitude towards the game. Dependent of how enjoyable the game is will determine how the brand is perceived, meaning if the game isn't very enjoyable the consumer may subconsciously have a negative attitude towards the brand/product being advertised. In terms of Integrated Marketing Communication "integration of advertising in digital games into the general advertising, communication, and marketing strategy of the firm" is an important as it results in a more clarity about the brand/product and creates a larger overall effect.
Digital marketing is also referred to as 'online marketing', 'internet marketing' or 'web marketing'. The term digital marketing has grown in popularity over time. In the USA online marketing is still a popular term. In Italy, digital marketing is referred to as web marketing. Worldwide digital marketing has become the most common term, especially after the year 2013.
Influencer marketing: Important nodes are identified within related communities, known as influencers. This is becoming an important concept in digital targeting. Influencers allow brands to take advantage of social media and the large audiences available on many of these platforms. It is possible to reach influencers via paid advertising, such as Facebook Advertising or Google Adwords campaigns, or through sophisticated sCRM (social customer relationship management) software, such as SAP C4C, Microsoft Dynamics, Sage CRM and Salesforce CRM. Many universities now focus, at Masters level, on engagement strategies for influencers.
The third and final stage requires the firm to set a budget and management systems; these must be measurable touchpoints, such as audience reached across all digital platforms. Furthermore, marketers must ensure the budget and management systems are integrating the paid, owned and earned media of the company. The Action and final stage of planning also requires the company to set in place measurable content creation e.g. oral, visual or written online media.
El autor del blog Lifestyle al Cuadrado, Frank Scipion afirma que «(…) el secreto es tener una oferta diferenciadora en el mercado para atraer a las personas correctas con tu plataforma digital, lo cual presupone alinear todos los elementos de la estrategia online. Es decir, hay que incentivar el alta al newsletter regalando algo gratis por ejemplo, un ebook o un mini curso. Y a partir de ahí, si “enganchas” a la gente con buenos contenidos, ellos van a leer estos contenidos que saben que les van a aportar valor.»
People aren’t just watching cat videos and posting selfies on social media these days. Many rely on social networks to discover, research, and educate themselves about a brand before engaging with that organization. For marketers, it’s not enough to just post on your Facebook and Twitter accounts. You must also weave social elements into every aspect of your marketing and create more peer-to-peer sharing opportunities. The more your audience wants to engage with your content, the more likely it is that they will want to share it. This ultimately leads to them becoming a customer. And as an added bonus, they will hopefully influence their friends to become customers, too.
Pay-Per-Click (PPC) Advertising: PPC advertising enables you to reach internet users on a number of digital platforms through paid ads. You can setup PPC campaigns on Google, Bing, Linkendin, Twitter, Pinterest, or Facebook and show your ads to people searching for terms related to your products or services. PPC campaigns can segment users based on their demographic characteristics (age, gender etc) or even their particular interests or location. The most popular PPC platforms are Google Ads and Facebook.
Affiliate Marketing: Affiliate marketing is one of the oldest forms of marketing, and the internet has brought new life to this old stand-by. With affiliate marketing, you promote other people’s products, and you get a commission every time you make a sale or introduce a lead. Many well-known companies like Amazon have affiliate programs that pay out millions of dollars per month to websites that sell their products.
Testimonials. If case studies aren't a good fit for your business, having short testimonials around your website is a good alternative. For B2C brands, think of testimonials a little more loosely. If you're a clothing brand, these might take the form of photos of how other people styled a shirt or dress, pulled from a branded hashtag where people can contribute.
The new digital era has enabled brands to selectively target their customers that may potentially be interested in their brand or based on previous browsing interests. Businesses can now use social media to select the age range, location, gender and interests of whom they would like their targeted post to be seen by. Furthermore, based on a customer's recent search history they can be ‘followed’ on the internet so they see advertisements from similar brands, products and services, This allows businesses to target the specific customers that they know and feel will most benefit from their product or service, something that had limited capabilities up until the digital era.